Payments

Per Etsy rules, payment is due at the time of purchase. Failure to complete payment or make arrangements otherwise within three days will be reported to Etsy. If you have any questions, please don't hesitate to ask.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

DOMESTIC: All items are shipped via First Class or Parcel Post mail within the U.S. Exceptions may be made for larger orders, and faster shipping is always available upon request. I use recycled/recyclable materials for packaging and shipping when available.

INTERNATIONAL: Due to new USPS regulations, all international orders (with the exception of Canada) are shipped via Priority Mail. This ensures a more timely arrival and more guaranteed delivery. Usually, the best price is for a Flat Rate Envelope ($14.00 USD), which can fit up to three items. Since it's flat rate, it's the same price no matter how much fits in-- a good deal for those who want to buy several items. To arrange shipping for your country, please send us a convo.

All customs forms are marked as "other" and specified as clothing, with the actual value displayed. Any and all duties, customs fees and applicable taxes that may be incurred are the responsibility of the buyer

Refunds

Due to the digital nature of the product, no refunds are offered on PDF patterns.

Additional

If you would like a size or design not listed, please contact me at JennuineDesign@gmail.com and we can work out a custom listing for you.

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